Privacy Policy
How West Business Coach (WBC) collects, uses, and protects your personal information.
Effective Date: 1 January 2026
West Business Coach (ABN: 12 345 678 901) (“WBC”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and business details you provide through our contact forms.
- Information you provide during coaching sessions, discovery calls, or enquiries.
- Technical data such as IP address, browser type, device information, and pages visited.
- Cookies and usage data to improve website experience and measure performance.
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide coaching services.
- Schedule discovery calls and manage client relationships.
- Improve our website, services, and marketing.
- Send relevant updates, resources, or promotional communications (with your consent).
- Comply with legal obligations.
3. Disclosure of Information
We do not sell your personal information. We may disclose information to:
- Service providers who help us operate our website or deliver services (e.g., email platforms, CRM systems).
- Professional advisors where necessary.
- Authorities if required by law.
4. Cookies
We use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings or via our cookie banner. For more details, please read our Cookie Policy.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
6. Your Rights
Under Australian privacy law, you have the right to access and correct your personal information. To make a request, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@wbcwest.com
- Phone: +61 3 9001 2345
- Address: Level 12, 456 Collins Street, Melbourne VIC 3000, Australia